Privacy Policy

Declaration on the duty to inform

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.

Contact with us

If you contact us via the form on the website or via e-mail, your data will be stored for six months for the purpose of processing your inquiry and in case of follow-up questions. We will not pass on this data without your consent.

Data storage

We would like to point out that for the purpose of an easier shopping process and for the later contract processing, the IP data of the connection owner is stored by the webshop operator within the framework of cookies, as well as the name, address and credit card number of the buyer.

In addition, the following data is also stored by us for the purpose of contract processing: Your purchases, shipping address, billing address, wish list. The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data will be transferred to third parties, with the exception of the transfer of credit card data to the processing bank institutes / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for the delivery of the goods and to our tax advisor for the fulfilment of our tax obligations.

After cancellation of the purchase process, the data stored by us will be deleted. In the case of a contract conclusion, all data from the contractual relationship will be stored until the end of the tax law retention period (7 years).

The data name, address, purchased goods and date of purchase are stored until the expiry of the product liability (10 years). The data processing is based on the legal provisions of § 96 para. 3 TKG and Art 6 para. 1 lit a (consent) and/or lit b (necessary for the performance of the contract) of the DSGVO.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They enable us to recognize your browser on your next visit.

If you do not wish this, you can set up your browser to inform you about the setting of cookies and to allow this only in individual cases.

If you deactivate cookies, the functionality of our website may be limited.

Web Analysis

Our website uses functions of the web analysis service “Google Analytics” from Google LCC (based in Mountain View, California, USA), which uses cookies to analyze the use of the website by your users. The information thus generated is transferred to the provider’s server and stored there.

You can prevent this by configuring your browser so that no cookies are stored.

We have concluded a corresponding contract with the provider for order data processing.

Your IP address is recorded, but immediately (e.g. by deleting the last 8 bits) pseudonymized. Thus only a rough localization is possible.

The relationship with the web analysis provider is based on the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework.

The data processing is based on the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.

Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our web presence. Since the privacy of our users is important to us, the user data is pseudonymized.

The user data is stored for a period of 26 months.

Newsletter

You have the possibility to subscribe to our newsletter via our website. To do so, we need your e-mail address and your declaration that you agree to receive the newsletter.
Your data will be stored in a database of the provider “mailchimp” (operator “Rocket Science Group, Atlanta, USA).

In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthday and postal code.

You can cancel your subscription to the newsletter at any time. You will find the unsubscribe link in every newsletter.

Your e-mail address will remain in the “mailchimp” database (in a so-called blacklist) even after you unsubscribe, but we can no longer contact you via this provider or add you to the contact list again.

Your rights

You are basically entitled to the rights of information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria this is the data protection authority.

You can reach us at the following contact details:

Vapor Giant GmbH
Josef-Wilberger-Straße 53, A6020 Innsbruck

Phone: +43 512 397 008
fax: +43 512 397 008-8
info@vapor-giant.at